Common Questions

Q. Can you ship to my country?
A. Most probably yes. We ship from the UK and can get to just about every country on the planet.

Q. How much is shipping to my country?
A. It depends on where you are and what you've ordered. On the Cart Page you will find a shipping cost calculator.

Q. How long will it take?
A. If we have the items in stock and you order before 4pm GMT (Mon-Fri) then we will dispatch the order the same day. We have express and standard mail options available for most countries.

Q. Can I return an order?
A. Yes - we give you 90 days to return an order for a full refund. Simply use the form on the returns page.

Q. Can I exchange an item.
A. Yes, we don't do exchanges so the the process is the same as for refunds. Return your item and order the alternative item when you are ready.

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